self-services-title-icon PAYMENT SOLUTIONS
Accelerate revenue collection using
secure, user-friendly methods.

The efficient flow of payments is the lifeblood of your agency: you finance your activities, and your constituents receive uninterrupted service. Selectron makes taking payments easy.

There is no single best channel to allow payments – your agency benefits most when you provide your constituents the freedom to choose from many methods. But offering multiple channels creates complexity to manage them all, and the risk of your records getting out of sync grows. That’s why Selectron offers a full suite of payment handling services. Selectron simplifies the payment process, offers your agency a cost-effective alternative, and adheres to PCI data security standards. Our solutions process and record millions of dollars in payments each month. Quickly. Securely. Effectively.

 

Enable Secure Payment Data Transactions

Accepting payments from constituents and posting the data correctly is key to your top and bottom line.  Also, ensuring payment and customer data security can drain your staff’s time and energy.  Selectron is focused on delivering real value by providing multiple, automated payment channels, providing real-time data updates, and ensuring all transactions are performed in a secure manner.

Selectron’s payment solutions are PCI Security Standards Council accepted. When our IVR and web solutions take payments, updates are automatically posted in real time to the associated account on the agency's database.  As a result, you (and your constituents) have the peace of mind that a last-minute payment is recorded correctly. Moreover, when an attempted payment fails, the Selectron payment module alerts your staff with the pertinent information.

You can also choose Selectron to power your process for accepting payments – including merchant services, payment gateway, point of sale, virtual terminal, lockbox, and electronic payments – so that a single vendor handles the entire workflow. By doing so, you create a single point of contact, reduce the number of hands passing sensitive payment information, and partner with a vendor with a track record of reliability and service to government agencies.

Payment Products
Equip your IVR, website, and office to handle electronic payments by credit card, debit card, and e-check. Subscribe to affordable merchant services to reduce payment processing costs. Use Selectron's payment gateway so all payment transaction steps are provided by a single vendor. Deploy Point of Sale (POS) solutions (and/or payment kiosks) to provide additional channels to receive and process payments. Best of all, payments are processed in real-time, 24/7, and your agency's database is immediately updated to reflect the payment.

 

PAYMENTS
IN ACTION

 

“Although the City accepted credit card payments manually over the phone, the IVR credit card payment feature is a much more efficient and secure process. Customers like the payment feature because they are given a confirmation number and feel secure that their payment has been received. Our staff likes it because manually processing credit card payments is time-consuming and having that done automatically leaves them time to work on other value-added tasks.”


Terri Scott
Public Services Supervisor
Thousand Oaks, California

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